Privacy Policy
Last updated: 9th July 2025
At The Healthy Relationship Company, we’re committed to protecting your privacy and making sure you always feel safe, respected, and in control - online and off.
This privacy policy outlines how we collect, use, and protect your personal information. If anything here feels unclear, just get in touch and we’ll be happy to explain it further.
🔍 What Information We Collect
When you sign up for a free resource, course, newsletter, or digital product, we may collect:
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Your name
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Your email address
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Your interactions with our emails (e.g. opens, clicks)
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Any additional information you share via forms, surveys, or coaching (e.g. reflection responses)
We may also collect anonymised data via cookies to understand how visitors use our site.
🧠 How We Use Your Information
We collect your information so we can:
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Send you the freebie, toolkit, or resource you signed up for
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Share helpful, relevant content about relationships and personal growth
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Let you know about upcoming offers, courses, or membership options (only if we believe it’s genuinely useful to you)
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Improve the way our site and content works, so you have a better experience
We never sell your information or share it with third parties for marketing purposes. Ever.
🔒 How We Store Your Data
Your data is securely stored using trusted platforms like Kajabi and ConvertKit, which are fully GDPR compliant. We take every reasonable precaution to keep your information safe.
🔄 How Long We Keep Your Data
We keep your data only for as long as necessary to deliver the service you signed up for—and for a limited time afterward if legally required or justified.
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If you've purchased a product or coaching session, we may retain your transaction records for up to 6 years to comply with tax and accounting laws.
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If you've received 1:1 or email coaching, we may retain notes or communication for up to 3 years for safeguarding and professional record-keeping purposes.
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If you’ve simply subscribed to our newsletter and later unsubscribe, we will remove your contact details unless we’re required to retain them for another reason.
You can request deletion of your data at any time by emailing us at [email protected], and we’ll let you know what we’re able to delete and what we’re required to keep.
🌍 International Transfers
Some of the tools we use (like Kajabi and ConvertKit) may store data outside of the UK or EU. We only use providers that meet strict international privacy standards and offer GDPR-compliant protections—such as Standard Contractual Clauses and data processing agreements.
⚖️ Our Legal Basis for Processing Your Data
Under data protection laws like GDPR, we only collect and process your data when there’s a valid reason to do so. This may include:
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Consent – when you voluntarily sign up for a free resource, product, or newsletter
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Contract – when we need to deliver a product or service you’ve paid for
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Legitimate interest – when we use analytics to improve your experience, or send relevant content that supports your journey
🙋♀️ Your Rights
We believe you should always be in control of your personal information. Under GDPR, you have the right to:
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Access the data we hold about you
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Ask us to correct anything that’s inaccurate
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Request that we delete your data
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Withdraw your consent at any time
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Object to how we process your data
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Lodge a complaint with the Information Commissioner’s Office (ICO) if you're concerned about how we’ve handled your data
To make any of these requests, just email: [email protected]
🍪 Cookies (Not the fun kind)
Our website uses cookies (small text files stored on your device) to help us understand how people use our content, improve performance, and occasionally support marketing efforts.
Types of cookies we may use:
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Essential cookies – needed to make the site function properly
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Performance cookies – help us see how users navigate the site
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Marketing cookies – used if we run ads on platforms like Facebook or Instagram
You can disable cookies through your browser settings at any time, and we'll be adding a cookie banner to help you customise preferences on your first visit.
✏️ Updates to This Policy
We may occasionally update this policy to reflect changes in the law or how we run things. The date at the top will always show the most recent version.
📬 Contact Us
If you have any questions, concerns, or just want to say hello, drop us a line at:
